Approach Pal

👋 Overview

Approach Pal ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our mobile application.

By using the app, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the app.

📋 Information We Collect

We collect only what is necessary to provide and improve the service:

• Account information — name and email address when you sign up or sign in via Google.
• Usage data — missions created, completion status, and progress history to power your stats.
• Chat messages — conversation content with the AI coach, stored securely to provide context-aware guidance.
• Onboarding preferences — goals, motivations, and preferred locations you share during setup.
• Purchase information — subscription status managed via RevenueCat (we never see your payment card details).
• Device information — platform, app version, and anonymous crash/performance data via Firebase.

⚙️ How We Use Your Information

Your information is used exclusively to:

• Personalise your AI coaching experience and missions.
• Track and display your progress over time.
• Authenticate your account securely.
• Process and manage your subscription.
• Diagnose technical issues and improve app stability.
• Send important service notifications (no marketing spam).

🔗 Third-Party Services

We use trusted third-party providers to operate the app. Each has its own privacy policy:

• Firebase (Google) — authentication, database, analytics, and crash reporting.
• Google Sign-In — single sign-on authentication.
• RevenueCat — subscription and in-app purchase management.
• OpenAI — AI coaching responses. Messages are processed per OpenAI's data usage policies.

These providers are contractually bound to handle your data securely and only for the purposes we specify.

🗂️ Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is permanently removed from our systems within 30 days.

Anonymised, aggregated usage statistics may be retained indefinitely for product improvement.

✅ Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — update inaccurate or incomplete data.
• Deletion — request that we delete your account and all associated data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to certain types of data processing.

To exercise any of these rights, contact us at the email address below.

🔒 Children's Privacy

Approach Pal is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it.

🛡️ Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and strict access controls to protect your data.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page and, where appropriate, sending an in-app notification.

Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

💬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

📧 omereshed.video@gmail.com